Do you have a customer satisfaction or refund policy?
We warranty our work in writing. The length of time varies according to the type of work done.
Q.
What are your qualifications? Have you been professionally trained or certified?
We have Journeyman Plumbers, Journeymen Electricians, experienced Heating Techs and Pump Techs. We employ an Electrical Engineer who is also an Electrical Administrator.
Q.
What are your hourly rates?
We estimate all work in advance. We do not work by the hour.
Q.
Do you provide free estimates?
We have a minimal service charge, it starts at $39.50 to receive a diagnosis and a price. The service diagnostic fee may be higher depending upon urgency and location. You are always quoted the fee in advance
Q.
Do you offer payment or financing plans?
We do offer several financing options.
Q.
Are you bonded and insured?
Bonding is a requirement in order to be licensed. We carry all necessary licenses.
Q.
What makes you different from other contractors?
There are no surprises. You will know the price before we start. We are very quick to come out once a request for service is made. We offer Plumbing, Heating, Sewer, Well Pump and Pump and Electrical Service. We carry most necessary licenses through Plumbfast and some through our affiliated companies.
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